I just purchased a 2012 Mustang from Terry Howard at Bedford Southpoint Ford. It was an absolutely great experience! Terry was very professional and friendly, and I most certainly will be purchasing my next new car from him. Unlike some dealerships, everyone at Bedford was extremely helpful in putting me in the car I wanted, instead of the car they wanted to sell me. Overall, I would recommend this dealer to ANYONE! and I assure you, my next car purchase will be with friendly pros at Bedford Southpoint Ford!!
X-TravisC
2/7/2012 5:04:10 PM

Quander was able to find the truck I was interested in with in an hour of my call. With in two hours I had received by fax all the information needed to get my husband and I to the dealership to take a drive. After working with Quander we made the deal. Quander made the visit very comfortable.
MARGARET RAY
2/6/2012 8:19:20 PM

From start to finish our experience was EXCELLENT! Terry Howard was great and very helpful! Will definitely spread the word of Beford Auto to everyone!!!
lnjohn4266
2/5/2012 1:57:08 PM

Quander, Sam and other staff went above and beyond their responsibility to ensure we got the best deal and we were happy with the vehicle and deal we received.
asmailes
1/29/2012 9:08:44 PM

Sam Bays was an excellent salesman. He didn't try to push anything on me, but put all my options on the table, which weren't many at first. He didn't give up even when the best deal offered was pretty lousy. He found a way to get me a great interst rate and a low monthly payment. I know he did his very best to make me a happy customer and it was not easy for him. He understood my personality quickly which helped me interact with him at ease. I am glad I went to Beford South Point Ford. I have been to several other dealerships and none, NONE, measure up. Even the level of hospitality was amazing- from him and everyone there. Even the owners were lovely to work with. Because of their expertise, at just 21 years old I drove off the lot in a brand new 2012 Ford Focus. I will only ever go to this dealership and only reccommend this one. A fantastic experience.
C.Starkey
1/28/2012 1:21:45 PM

Sam Bays was my salesman. He wasnt the least bit pushy, as many sales people can be, and he took the time to get to know me, and what i was looking for in an automobile, before ever even mentioning a potential vehicle. Once i had decided what exactly i was looking for, Sam, and Mark Beford really 'went to bat' for me, with the financing people, to make sure i got the best deal possible. I was really impressed with the care and interest they both seem to have in the lives, and needs, of their customers. Going into Beford South Point Ford really seemed to be as close to a 'family' type of environment, as is possible in a car dealership. They really impressed me, and i will certainly be going there the next time i find myself ready to buy another vehicle.
Ian Nuckols
1/27/2012 3:23:54 PM

I think they were as friendly as any dealer I have come in contact with. They done everything possible to be sure we got the vehicle we wanted. I would recomend them to anyone and everyone I know. We had an excellent esperiance with them and we are getting our new car....:)
Aunt Tippy
1/27/2012 2:09:46 PM

I went to this dealership i was referred to purchase a pre owned car but received a much better intrest rate on a new focus so,I went that route.The salesman,Terry Howard wes very friendly and courteous.He did everything possible to make my visit to Beford Ford the most spectacular experience i have ever had at a dealership.Other associates there were also very courtrous.
slone.melvin
1/25/2012 3:41:11 PM

I had a great experiece with ford company and Terry Howard. He walked me through the steps for getting me my new vehicle. He had a Can do attitude. and was very straight forward. He practically sold me the truck when i wasnt even there to buy one. But he helped me realize how good it feels to be in a brand new truck again!Terry Howard seemed to be content with his job and was very helpful
leonardclifton49
1/16/2012 5:26:05 PM

They were amazing! We went in with two vehicles looking for a vehicle w better gas mileage and lower mileage and they found the perfect one. They were closing when we were finishing up so they asked us to bring it back to detail and finish up the final bank paper work. Also, they fed us breakfast from Bob Evans because we had to come back. They were very accommodating and nice! Will definitely look for my next vehicle there!!
Aaronferrell
1/13/2012 10:01:10 PM

Excellent customer service, I was impressed with Quandra and his strive for excellence. He was very pleasant to work with. I was recommended by a friend and will not hesitate to recommend this sales team to a friend.
adshears
1/12/2012 8:17:31 PM

Went for oil change and tire rotation and drove off with the car I wanted 1 year ago when I purchased a Ford Focus. At that time I could not afford the Ford Escape so thought I would have to wait a few years. I was talking to Steve while waiting for the service on my car and told him how the Escape was my goal to own. He made it happen! On a payment I can afford and now I have the Ford I always wanted. Told Steve he would not see me for a few years cause I plan on keeping this on a long time!

P.S. Steve was wonderful. Easy to talk to, felt no pressure at all. It seemed important to him that I could have the vechile I really wanted. Hope he stays with Beford. He is the salesman I would want to deal with when I do trade again.
Billie Pyles
1/9/2012 10:06:45 AM

This was my first time shopping at Beford Ford. My experience was great, my salesperson (Terry Howard) made the process quick and easy. I will recommend all my friends and family to Terry and Beford Ford.
Ggrayson
1/8/2012 8:53:11 AM

This is my third car from Bedford Ford. I keep going back because the staff, the quality of the vehicles, and the service department. They are all very kind and willing to take their time to make me feel comfortable. Terri Runyon is the most patient sales person I've ever worked with. I highly recommend Bedford Ford for anyone looking for a new or used car.
Aramey
1/5/2012 9:06:35 PM

I found my visit to the dealership to be exceptional. The employees were friendly, and courteous when helping me. They made me feel welcome, and that my business there was truly apprecitated. I would definitely recommend Bedford South Point Ford!!!!!!
Harshaw1945
1/5/2012 6:39:47 PM

This truck was our third vehicle purchased at this dealership. With all three, the staff was very friendly and helpful. They took time to answer my all our questions.
spottedwalker
1/3/2012 10:30:42 PM

I made my first visit to Beford Auto solely to check out the 2012 Ford Escape. Not only was I impressed with the car, but the entire crew at Beford Auto made me feel comfortable right away. My salesman, Terry Howard, was knowledgeable, friendly, and very accomodating. I quickly realized the Escape was definitely the right car and Beford was the right place to buy. They took the time to explain each feature of the car, and they made sure all my questions were answered. Impressive experience!
LKnighton
1/1/2012 9:40:42 AM

Since the sale of my car nearly nine months ago, my salesman, Quander Wilson, has followed up with me several times making sure that all of my questions have been addressed. In addition, the customer service department has been wonderful. I've had two appointments for routine maintenance. During the first appointment, my car was detailed, and the oil was changed. The technician took the time to show me how to properly care for the special paint on my car and even gave me a spray cleaner to use when I wash it. The manager also gave me paperwork for a rebate. During the second appointment, the oil was changed, and the tires were rotated. The technician also checked for wear on component parts and installed new wipers because he noticed streaking on the windshield. He explained that this was covered by the warranty, so the new wipers were installed at no additional cost to me. Overall, my experience with Beford Ford has been extremely positive. Quander is a conscientious salesman, and the technicians in the service department have been efficient and thorough.
tchrsammy
12/31/2011 10:26:28 AM

I had been car shopping for three weeks looked at every vehicle in a twenty mile radius. I was looking for a new company vehicle and had a set budget that I needed to stay under. Terry was able to show me that I would be able to get "more vehicle" for my money. By using a year end rebate program that I didn't know about (but he did) I was able to get $6000.00 more car for $900.00 less money than I had planned. Getting more for less is a great.
RogerH
12/30/2011 12:36:30 PM

Terry was very helpful and friendly!! We liked the atmosphere of the dealership overall because we didn't feel like we were being pushed into anything and he didn't ask a bunch of personal questions. We have been to quite a few dealerships over the years and rank this one very high.
joecal8
12/27/2011 4:49:50 PM

i have bought 2 new cars from this dealer and have had good experiance with both thats why i keep going back.thanks to Sam and JL
j young
12/27/2011 1:19:45 PM

John Ford was very personable and helpful when I stopped in yesterday to look at vehicles. He listened to what I was interested in and found just the right car.
patshe
12/17/2011 9:26:30 AM

This was the best experience I have ever had with a dealership. They treated us outstanding!!!! Wonderful, wonderful, wonderful!!! They have certainly earned our business from now on......along with my parents, sisters, in-laws and any friends that I have that may be looking for a new or used vehicle. Bedford Ford ROCKS!!!!
cindymaddox
12/15/2011 1:30:51 PM

Beford southpoint ford is the best place to go for used or a new vehicle you can not get better service anywhere and they go out of their way to make you feel welcome and the most friendly people they go out of their way to accomidate youre needs and personally me and my husband wont go anywhere else. steve bowker is the greatest.
carolcopley
12/13/2011 12:03:03 AM

I am a big fan of the full-size Ford products(Crown Victoria, Grand Marquis) and bought a 2004 Crown Vic last year at Beford Ford. Recently I needed tires, and an email from Beford conveniently arrived notifying me of a tire sale. When I went to Beford to buy tires, I ran into Steve Bowker who I had dealt with before. Steve showed me a loaded 2010 Mercury Grand Marquis. After taking a short drive in the Grand Marquis, I had to have it. Steve, together with the sales manager and the finance manager, made the process pretty painless. I was soon on my way home in my new(to me)Grand Marquis. I would recommend Beford Ford to anyone looking for a new, or pre-owned Ford.
CrownVic
12/5/2011 11:51:55 AM

Terry was very friendly and helpful in finding the vehicle to match my families needs. We also recieved great support from the staff.
jwade45680
12/3/2011 8:36:44 PM

This auto dealership was the MOST friendly, honest, upfront, professional dealership I have ever dealt with in my 66 years. They gave me a very fair train-in value for my transmission troubled 2003 Chevy Trailblazer and saved me as much money as they could by offering me corporate warranty discounts. They were upfront by showing me all costs and fees that I would incur and even showed me the CarFax without my asking for it. The three employees mentioned above really made me feel right at home and were genuinely interest in my needs. The sales staff listened to my desires and needs and recommended a vehicle according to my lifestyle and product requirements and payment range. They did not try to show and push something that I could not afford or did not want. They were adamant about their making full disclosure. I appreciated such professionalism and courtesy. I just cannot say too many nice things about this dealership. As a matter of fact, I have already refered a potential customer to Bedford South Point Ford.

I related to them that my vehicle was having tranmission troubles and I was in need of transportation. They could have taken advantage of my somewhat difficult situation ,since I was visiting the area from Pennsylvania, but did not.

Monica Runyon assisted me with my title transfer, payment arrangements with the banks, all paper work and warranty information. Monica did these tasks efficiently, cheerfully and professionally. These employees did an exemplary job for me the customer and represented Bedford South Point Ford and Ford Motor Corporation in a commendable fashion.
kumite45
10/3/2011 1:59:23 PM

These guys are all great they are even keeping in contact about use og our new truck, plus the salesperson and owner are looking for a truck for myself to meet my special needs. My husband has the biggest smile about our new F 150 it's everything he wanted. Thanks Beford!!!!
ljsimons
9/24/2011 1:27:06 PM

We went in looking for a used truck thinking we could not afford a new one. John Ford (ironic isn't it) listened to what we needed, worked out a deal where we drove off with a brand new truck! Staff was great, felt like a home town dealer. No push, no pull just honest assessment of our needs and working to meet them. Will be back later for a Fusion for my wife.
mack232
9/14/2011 4:49:36 PM

From the time I arrived to the time I left, I felt like the car salesman was trying to meet all of my needs and wants in a car. They were extremely kind and helpful. It was a great experience.
Bfoster11
9/8/2011 5:40:45 PM

Bedford ford was very friendly and willing to go out of their way to find the car I wanted! I will be recomending Terry Howard at Bedford ford to anyone looking for a new car!
mandidm129
9/8/2011 10:43:10 AM

Great service, comfortorle invierment, and very FRIENDLY people! I love the new car and hope to deal with Terry Howard in the future! Thanks and I look forward to our relationship!
EricBrown06
9/3/2011 12:27:42 PM

We were looking for a used car at a price we could live with & had been to several different dealerships with no luck. We decided to try Beford Auto & I am glad that we did. From the time we pulled on the lot it was all about us & what we wanted. After talking to us for a time they found what Steve called "the perfect car" for us. We went home that night, thought about it, went back the next day & now that"perfect car" is parked in our drive way. They worked with us from beginning to end & i am very happy with my car & the service we recieved. So to Quander, Sam, Steve, Missy, Connie & Mark, Thank you for making it happen.
DonnaGail
8/29/2011 6:19:08 PM

I went to Beford South Point Ford & got a 2012 Ford Fiesta. They gave me a great deal on a amazing car. They helped me out a lot.
scaggs14
8/28/2011 9:42:23 PM

Steve made it very easy. The support from the other members of the staff was also helpful as well. The process was also streamlined and almost fun.
kenziesman7
8/27/2011 3:52:43 PM

I had a great experience working with Beford auto . I am very pleased with the help that I was provided by my salesman Terry Howard. I would definitely recommend all of my friends and family to buy vehicles from Terry at Beford auto.
jennydettwiller
8/23/2011 6:17:40 PM

Beford auto is the only dealership that I will ever buy from again. Everyone here was friendly, professional, and trustworthy. Sam was really helpful during the test drive and everything. Thanks everyone from beford.
cunderhills
8/23/2011 2:11:38 PM

Steve Bowker and the people at South Point Ford helped me to get the car of my dreams they where very understandable with my recent bankrupcy and making things easily done to get the car I wanted.
sncooley
8/22/2011 9:37:16 PM

Quander was great from the 1st email my whole experience at the dealership. This is my 1st new car ever and I'm proud to say it was at Beford South Point Ford! Thanks
SandraDtv
8/22/2011 4:52:32 PM

Wow! What a great dealership! Mark and Connie seem to treat their customers like family and went above an beyond to make sure I was satisfied with the new truck. Steve Bowker was my salesman. He was very helpful and knowledgeable. Missy was the finance person and she went out of her way to make sure I got the best rates. JL Mick was the sales manager and was also very helpful. Gary, the guy in charge of detailing the vehicles, also did a great job. He made sure the new truck was sparkling when I drove it off the lot. Coincidently, I also had another vehicle in for servicing and, as usual, the folks in the service department were a pleasure to work with. All in all, there is nothing negative that I can say about this dealership. Mark and Connie and the other folks at Beford Ford really made my car buying experience a lot of fun and I would highly recommend this dealership to others.
lawcolaw
8/22/2011 9:58:47 AM

I was trying to buy a car in my hometown and they told me they could get me one like I wanted if I ordered it and gave a deposit, so I did. Then I get a phone call 4 weeks later and they tell me, well I can't get you the car until October now. Mind you I never I got a receipt for the money I put down nor did they mail it to me. So I make a phone call yeterday to Beford Ford and spoke to Sam Bays and he acted like he wanted to sell me a car and he would do anything he could to make me happy. So we made the 1 hr 30 min drive this morning and we left with a New Fusion instead of a Focus and it was only 30.00 more a month and 3% less on the financing. Beford Ford and Sam Bays showed me why there slogan is Connie cares. She even came over and talked to us at our table we were setting at for a while. We are completely satisfied with are experience in buying a car at Beford Ford.
maryemmons
8/20/2011 1:00:23 PM

Friendly and very respectful and helpful. Very clean and wonderful sales Terry was great to help me on what I needed to get done and very concerning and wonderful to deal with.
Babyblove45631
8/17/2011 2:48:47 PM

Quander is very good to work with and very respectful to customer I would highly recommend him to all my family and friends as well as the good and friendly service that I got at Bedford ford I rate. My over all service a 10.
Neverwill
8/17/2011 12:20:37 PM

They were awesome! answered all questions I had regarding the vehicle and took time to how me all my options! Very nice. Would definetly purchase another car from Sam or Bill.
Ashley87
8/9/2011 10:58:48 AM

I received great customer service from the second I drove on the lot. Everyone was very easy to deal with and I would highly recommend Beford Ford.
asimmons504
7/30/2011 4:46:45 PM

I haven't bought a vehicle in 10 yrs or so and the reason I picked Beford Ford and Sam Bays is the level of customer satisfaction I experienced along with the family atmosphere. I met the owners along with introduction to service dept and they live up to there slogan "Connie Cares".
ernestbonecutter
7/25/2011 7:39:44 AM

This made the 2nd F 150 in a year that we have bought off Beford Ford and Sam Bays. The service was great in the sales & service dept. We even had a mix up and they took care of it after the sale. So I was impressed with that because most places you buy when you pull off the curb it's your baby and they won't attempt to help you in anyway. But they went above and beyond before and after the sale.
williamadkins
7/23/2011 5:48:55 PM

Just bought a F150 from Beford and I love it. Just wanted to say thanks to Sam Bays and the entire staff. Everyone was extremely knowledgable and easy to deal with. If your in the market for a car make Beford your first stop. Thanks Guys!!!
Mark Hinkle
May 19 at 6:24pm

Just test drove some vehicles at South Point High School with Drew Bressler, the man knows EVERYTHING about the vehicles. He got me convinced that next car I buy will be a Ford.
Caleb Esque
May 7 at 12:29pm

I got a brand new ford fiesta absolutely love it. The salesman and the dealership was amazing. I am very excited and had a great experience when buying my new vehicle. Would recommend anyone who is in the market for a new car to visit here first.
Brandy Butcher
May 6 at 2:15pm

Just bought a used car at Beford about two weeks ago. I love this car! The staff at Beford was very knowledgeable, helpful, and friendly...My experience was well worth the 2 1/2 hour drive...Thanks again!
James Lawrence Bishop
May 5 at 11:02pm

Thanks to Sam we found a great truck!! The service was the best and everyone was very friendly.
Karrie Fraley Vance
April 15 at 4:38pm

I'm so glad that Quander has found such a great company to work for!! All I hear is how much he loves his job and the positive environment he works in! Oh and our son loves coming in to get popcorn and to look at all the cool cars!!!! =]
Erica Wilson
April 14 at 11:19pm

We brought our Pontiac G6 there in Nov, and we love it. This is the second car we have purchased from there, the first one was 9 years ago. The sales people are wonderful there. Fred Hogan and JL Mick was great. Thanks again for the great service that you have and the service department has great people there too.
Hazel Nance
March 1 at 7:57pm

We just purchased a Jeep Wrangler from Beford and they were so helpful and great to work with - thank you!!
Gail Hunter
February 27 at 5:01pm

My husband and I bought our son a 2000 Ford Ranger as a surprise for his 17th birthday! This is the second truck we have bought from them and will continue to come back in the future! We appreciate the great service Beford provides to us as well as our family we send to them. THANKS BEFORD!
Kelli Adkins Meehling
February 26 at 8:51am

Just wanted to tell you thank you! I am loving my (new) vehicle. It was great doing business with you. Sam (Bays) was great to deal with. I think he and Donnie helped pick out the best car for me. He was a pleasure to work with...best salesman I had dealt with the entire time I was car shopping. Straight and to the point, exactly what I liked! And it helped that he put up with all my quirks. :) Will definitely be the first place I go the next time I'm looking. Will definitely recommend you to friends. Thanks again!
Stephanie Watts
February 25 at 11:37am